Book your appointment today using the form below.

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Please click the image below to make your appointment with one of our enrollers.

In Person Appointment

Phone Appointment

What To Know Before Your Appointment

  • Your appointment may take 1 hour or more.
  • Your appointment may be cancelled if you are more than 15 minutes late.
  • If you are feeling sick, please call us at 1(415) 777-9992. We can reschedule or change your appointment to a phone call.
  • For the safety of staff and other visitors, all visitors must wear a mask. If you do not have a mask, one will be given to you.

Required Documents

  • Each program has a different process of enrolling, but we’ll help you figure out each step. Watch this video guide on the documents you need.
    • Have all your documents ready before your appointment. For the full list of documents you need, please click here.
    • All documents (except for photo ID) must be dated within 45 days of your appointment date.
    • Documents must show proof of income for EACH person in your household and proof of San Francisco residency.
    • To upload the required documents before your appointment, please click here.
    • If you have an in-person appointment, bring your documents and photo ID. If you have a phone call appointment, have your documents ready to look at.

    Service Center Information

    In-person appointments hours:
    Tuesday and Thursday 8:30am – 5:00pm
    Wednesday 8:30am – 4:00pm (closes at 3:00pm every 3rd Wednesday of the month)

    Phone appointments hours:

    Monday to Friday 8:30am – 5:00pm

    Saturday 8:30am – 12:00pm

    The Service Center is located at:
    550 Kearny, Lower Level
    San Francisco, CA 94108

    If you need more help, please call us at 1(415) 777-9992 or 1(888) 558-5858.