Network Operations Manual

The Healthy San Francisco program would like to make sure that you, as a provider, have sufficient program information to provide the highest quality services to your patients.

The Healthy San Francisco Network Operations Manual provides Medical Home administrators and staff with a reference guide to Healthy San Francisco administrative requirements and operational policies and procedures. It includes encounter data reporting requirements, enrollment and eligibility rules, excluded services, and participant complaint procedures.

To download the complete manual please click here. Last updated January 2024.