Network Operations Manual

The Healthy San Francisco program would like to make sure that you, as a provider, have enough information to offer the highest quality care to your patients.

The HSF Network Operations Manual provides Medical Home administrators and staff with
a guide to HSF, including:

  • Administrative requirements
  • Operational policies and procedures
  • Encounter data reporting requirements
  • Enrollment and eligibility rules
  • Excluded services
  • Participant complaint process

Download the complete manual click here. Last updated January 2025.