Participants

Your ID Card

Healthy San Francisco Participants are mailed an identification card, called a Participant ID Card, when they enroll or when they change Medical Homes. Your ID card lets your Medical Home know that you are enrolled in Healthy San Francisco.  Carry this ID Card at all times, but most importantly when:

  • Visiting your Medical Home
  • Accessing medical services of any kind

Image of Healthy San Francisco ID Card

Above is a sample of what a Healthy San Francisco Participant ID Card looks like.

Order A Replacement ID Card

If you have lost your Healthy San Francisco ID Card, simply call Customer Service to order a replacement.

Customer Service representatives are available Monday through Friday from 8:30am to 5:30pm and can be reached at the following numbers:

  • Healthy San Francisco Participants: (415) 615-4555
  • TDD for People who are Deaf, Hard-of-Hearing, or have Speech Disabilities: (415) 547-7830