Network Operations Manual

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The Healthy San Francisco program would like to make sure that you, as a provider, have sufficient program information to provide the highest quality services to your patients.

The Healthy San Francisco Network Operations Manual was developed to provide Medical Home administrators and staff with a reference guide to program administrative requirements and operational policies and procedures.  It includes encounter data reporting requirements, enrollment and eligibility rules, quality improvement initiatives, excluded services and Participant complaint procedures.

To download the complete manual please click here.